The Ear Mitts Shop -- Ear Muffs -- Frequently Asked Questions

The Ear Mitts Shop
Bandless Ear Muffs
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Ear Mitts: Frequently Asked Questions

Will I be able to hear with them on?
Yes, your hearing is not affected.

Are they comfortable?
Yes, Ear Mitts are thickly cushioned, and are not elastic, so there is no constant pressure on your ear.

Are they warm?
Ear Mitts are made from superior quality, warm anti-pilling microfiber fleece, with an extra layer of 3M Thinsulate™ Insulation. We use heavy-duty 100 gram weight Thinsulate Insulation. Most cold-weather accessory manufacturers use a lighter 40 gram weight, which retains less heat. Click here to learn more about Thinsulate. Ear Mitts are also the only bandless ear muff with stain-repellent DuPont™ Teflon® fabric protector.

Can I wash them?
Yes. We recommend hand washing in cold water and dry flat. Bleach is not recommended.

Do they stay on?
Yes. Many people wear them while skiing. They actually fit completely over your ear, forming a pocket.

Are they easy to put on?
They come with a handy diagram. Just flex, slide them over your ear, and then snap them forward. Allow yourself a couple minutes the first time, to make sure they are securely on. After that, it's a breeze, like riding a bicycle. For more information see our on-line instructions.

Can I return them?
All products are exchangeable within 30 days at no charge with no restocking fee. Please allow 1 - 2 weeks for us to process your exchange. Refunds are accepted within 30 days if the product has not been worn and is in its original packaging. There is a $1.00 per item restocking fee on returns unless the product is defective or we made an error in your order. Shipping charges are not refundable. Allow 1 - 2 billing cycles for refunds to show up on your credit card statement. Return to our Customer Care page for complete information on how to return.

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