|
Choose Any 4 Items and You Only Pay For 3 |
|
Choose Any 4 Items and You Only Pay For 3 |
Customer Care
If you need to reach
us send us an email at
support@earmuffshop.com
or you may call 612-208-3638 between the hours of 8am - 5:30pm CT, Mon-Fri.
30-Day
Exchange Policy: All products are exchangeable within 30 days at no charge
with no restocking fee. Please allow 1 - 2 weeks for us to process your
exchange. Please include original packaging. See more details below.
30-Day Refund Policy: Refunds are accepted within 30 days if the product
has not been worn and is in its original packaging. There is a $1.00 per item
restocking fee on returns unless the product is defective or we made an error in
your order. Shipping charges are not refundable. Allow 1 - 2 billing cycles
for refunds to show up on your credit card statement, depending on your credit
card company.
Exchange/Return
Procedure: Please include your full name and address, as well as your email
and phone number, in case we have questions about your return.
Include a brief
explanation as to why you are returning the item(s).
Indicate how you
would like the return handled. Do you want an exchange or a refund to your
credit card?
If requesting an
exchange, please indicate the item number and name, color and size (if
applicable).
If the new items you
are requesting total more than the original, please include the payment method.
Send all returns and
exchanges to:
Attn: Returns/Exchanges
The Ear Muff Shop
Alive Fulfillment
12424 Ironwood Circle
Rogers, MN 55374
Shipping - General Info
Allow 3 - 5 business days for standard delivery to arrive in your mailbox anywhere within the
U.S. We ship via the U.S. Postal Service to both street addresses and P.O.
Boxes. Smaller orders ship First Class. Larger orders (more than 13
ounces) are
delivered via Priority Mail. International orders, including
Canada, are shipped via Global Priority Mail. Most orders are shipped the following
business day.
Standard Domestic Shipping & Handling Rates:
| One Pair/Item: $3.95 | Six: $13.95 |
| Two: $5.95 | Seven: $15.95 |
| Three: $7.95 | Eight: $17.95 |
| Four: $9.95 | Nine: $19.95 |
| Five: 11.95 | Ten: $21.95 |
| 11 or More: Add a Flat $1.50 per item. |
International Shipping Rates
Express Mail Rates
(Available within U.S. only)
Return to the
Ear
Mitts Shop
main page
Copyright 2011 The Ear Mitts Shop